🔧 How to Fix Conlog EEEEEEee— Cryptographic Token Rejection
EEEEEEee means: The STS token's encrypted data does not match the meter's internal parameters. Fix: Verify the correct token was purchased for this exact meter serial number. Check serial: #100#. If KRN mismatch (TID rollover), request Key Change Tokens from DisCo.
❓What Causes EEEEEEee?
The STS token's encrypted data does not match the meter's internal parameters. Could be serial mismatch, Tariff Index (TI) mismatch, Key Revision Number (KRN) mismatch, or Supply Group Code (SGC) error. This is commonly caused by the TID rollover.
Root cause: Token generated for wrong meter, TID rollover requiring KCT update, or SGC mismatch between vending server and meter.
🛠How to Fix
Verify the correct token was purchased for this exact meter serial number. Check serial: #100#. If KRN mismatch (TID rollover), request Key Change Tokens from DisCo.
📞When to Call Your DisCo
Contact your DisCo if the error persists after trying the fix steps, or if you're uncomfortable working with electrical equipment.
AEDC
Abuja Electricity
📞 08039070070
💬 08152141414, 08152151515
✉️ customercare@abujaelectricity.com
BEDC
Benin Electricity
📞 0700-000-2332
✉️ servicedesk@beninelectric.com
EKEDC
Eko Electricity
📞 0708-067-1170
✉️ customercare@ekedp.com
EEDC
Enugu Electricity
📞 084-700-100
💬 08150826060, 08150826061
✉️ customerservice@enugudisco.com
IBEDC
Ibadan Electricity
📞 07001239999
✉️ customercare@ibedc.com
IKEDC
Ikeja Electric
📞 0201-7000-250
💬 09088951626
✉️ customercare@ikejaelectric.com
+ 5 more DisCos — see all contacts
⌨️Conlog Useful Shortcodes
| Code | What It Does |
|---|---|
| #073# | Check commissioning status — confirms if meter is provisioned on network |
| #100# | Display internal hardware serial number |
| #036#[Meter Number]# | Reset and strengthen RF signal (for RF-connected CIUs) |
| #075# | Alternative RF signal reset |
| # key | Mute audible low-credit alarm |
| 1275 4194 1448 6450 5970 | Initial commissioning activation code (factory state removal) |